Contact information

We're always happy to help.

Whether you have questions about your order, need assistance choosing the right product, or simply want to get in touch, our Customer Support team is here for you.

Customer Support

Email
support.balmery@gmail.com

Phone
+1 (718) 347-1057

Business Address
BALMERY™
9254 246th St
Floral Park, NY 11001
United States

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)

We aim to respond to all email inquiries within 1–2 business days. During weekends, holidays, or peak shopping periods, response times may be slightly longer, but we'll always do our best to assist you as quickly as possible.

Thank you for choosing BALMERY™. We appreciate your trust and look forward to assisting you.